What is the status of my order?
Do you ship outside of the U.S.?
Yes, indeed. We ship to most countries.
How much does shipping cost?
Shipping costs to U.S. locations
- 1 pair: $3.99 for standard shipping via USPS First-Class Mail
- 2 or more pairs: FREE standard shipping via USPS First-Class Mail
- USPS Priority and FedEx Standard Overnight® options are also available for most locations.
Enter your zip code at checkout to view shipping options and costs for your particular location.
Shipping costs to international locations
- 1 pair: $19.99
- 2 pairs: $23.99
- 3 or more pairs: $16.99/each
How long before I receive my order?
Orders are processed within one business day. Expedited-shipping orders are processed within two hours. Yes, we're quick like that. You'll receive an email confirmation when we've received your order. When we ship your order, you'll receive an email with a shipping carrier tracking number.
Estimated delivery times for U.S. locations
- Standard shipping (via USPS First-Class Mail) - Estimated delivery within 5-7 days to most locations, Monday - Saturday
- USPS Priority Mail - Estimated delivery within 3 business days to most locations
- FedEx Standard Overnight® - Delivery by end of next business day (Note that FedEx does not deliver expedited orders on weekends. For example, if you place an order on a Friday and select FedEx Standard Overnight® as your delivery option, the order will be delivered on Monday.)
Estimated delivery times for locations outside of the U.S.
We process all orders within one business day but once it leaves the U.S., it's in the hands of your country's postal system. Therefore, international delivery times will vary greatly.
Is your website secure?
Absolutely. You can shop Shomerang.com with confidence, as our payment processing system of choice is protected by strict security standards. Shoemerang.com transactions are managed by a payment processing system that is fully compliant with the international Payment Card Industry (PCI) Data Security Standard. Sensitive information is encrypted using SSL technology.
Changed your mind? No problem. We want you to be completely happy. We'll refund you the cost of the Shoemerang shoe trees for any reason when you contact us within 30 days of the date of order placement. Please note that this policy excludes shipping costs. Our Customer Care center, based in Howell, Michigan, is available 8 am to 8 pm ET Monday through Friday and 9 am to 6 pm ET on Saturdays. Email Shoemerang@DatapakServices.com or call us at 1-800-633-9577.
How does Shoemerang work?
Shoemerang shoe trees prevent shoe creasing, wrinkling and general shape damage. Shoemerang provides full shoe protection, from toe to heel.
How much does a Shoemerang shoe tree weigh?
1 ounce. 2 ounces/pair. Beat that, wooden shoe trees of the world. They're travel friendly shoe trees designed for frequently-traveling businesspeople. Slim in design and ultra lightweight, they pack flat and are airline friendly and carry on friendly.
Will Shoemerang shoe trees fit in my briefcase or computer bag?
Absolutely, they have a slim profile and are designed for travel. A Shoemerang shoe tree is 12 inches long and 10.5 inches wide (at its widest point).
How strong are they?
Very. Shoemerang shoe trees protect the entire shoe, from toe to heel. They are designed to withstand rough travel conditions. Browse this website and check out the shots we took of our shoes with stacked books and bowling balls to prove its integrity.
How is Shoemerang different from other shoe trees?
Shoemerang is a lightweight, foam shoe tree with multiple design patents pending. Unlike other shoe trees described as travel friendly such as inflatable or plastic shoe trees, Shoemerang is extremely durable for reliable protection. Cedar and wood shoe trees are heavy and not convenient for use in travel.
What are Shoemerang shoe trees made of?
Shoemerang is a high quality shoe tree made of durable polyethylene foam.
How do I put them into my shoes?
Bend the Shoemerang shoe tree to insert into your shoe and tap the ends into place at the heel. Shoemerang shoe trees should fit snugly into your shoes, from toe to heel. We made this How It Works page to explain this quickly and concisely.
How do I keep my shoe trees clean?
Spot clean as needed with a damp cloth.
Will Shoemerang fit my shoe size?
Yes, Shoemerang shoes trees will fit in all shoes. They're completely customizable. Easily trim on the wing-like ends to size for custom fit. Please visit our How It Works page for the details.
What kind of shoes does Shoemerang support?
Shoemerang is a shoe tree for all shoe types including dress, casual, athletic, etc. Use scissors to trim to size. Learn more on our How It Works page
Where are Shoemerang products made?
Proudly made in the USA! Shoemerang shoe trees are American made shoe trees. They are manufactured (with minimal waste) and assembled in Michigan. The reusable bag is produced in New York.